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FAQ

What is your Return Policy?

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. To start a return, you can contact us at support@snazzycentral.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at support@snazzycentral.com.

How does your Refund work?

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Is your Jewelry Solid gold or Gold Plated?

All of our Jewelry are Gold plated. If you are looking for Solid Gold Jewelry you can contact us. Keep in mind the price point for Solid gold is substantially higher. That is why we provide high quality Gold Plated Jewelry. We don't want to alienate ANYONE due to cost.

What is Gold Plated Jewelry?

Gold plated jewelry is an extremely thin layer of gold coating on a base metal. We offer the highest level of plating on Brass metal. Gold plated jewelry offers a budget-friendly option as opposed to purchasing pure gold jewelry. It gives you the Snazzy look without the high price tag.

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